Privacy Policy

Privacy Policy ( ENG , IT , AL) 

 

1. Introduction Welcome to Edstaka. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

2. Data Controller Edstaka, located in Albania, acts as the data controller for the personal data collected through our website and services.

3. Data We Collect We collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Payment details (processed by third-party payment providers such as PayPal and Stripe)

4. Purpose of Data Processing We use the collected data for the following purposes:

  • Providing digital marketing services
  • Managing and optimizing social media accounts
  • Creating and maintaining websites
  • Conducting SEO optimization
  • Processing payments for monthly subscriptions
  • Communicating with clients about services and support

5. Legal Basis for Processing We process your personal data based on:

  • Contractual necessity: To fulfill our service agreements
  • Legitimate interest: To improve and manage our services
  • Legal obligations: To comply with applicable laws and regulations

6. Data Retention We retain personal data for as long as necessary to provide our services and comply with legal obligations. If you wish to request data deletion, you may contact us at info@edstaka.com.

7. Data Sharing and Third Parties We do not sell or rent personal data. However, we may share information with third-party service providers, including:

  • Payment processors (PayPal, Stripe)
  • Hosting providers
  • Legal and accounting professionals when required by law

8. User Rights You have the right to:

  • Access your personal data
  • Request corrections to incorrect or incomplete data
  • Request data deletion under applicable laws
  • Object to processing based on legitimate interests
  • Request data portability

To exercise any of these rights, please contact us at info@edstaka.com.

9. Security Measures We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Payments and Refunds Payments for our services are processed through third-party payment providers. Refunds are not offered, except when the request is made before the billing cycle for the respective month begins.

11. Dispute Resolution Any disputes related to this Privacy Policy or data processing will be governed by the laws of the European Union (EU).

12. Policy Updates We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant changes will be communicated directly to users when applicable.

For any questions or concerns regarding this Privacy Policy, please contact us at info@edstaka.com.

Cookie Policy

In compliance with applicable data protection laws, Edstaka provides the following information regarding the use of cookies, their functions, and how to disable them if necessary.

What is a cookie? A cookie is a small file stored in the user’s browser that enables data to be saved and retrieved by the entity responsible for its installation. Cookies are essential for the proper functioning of websites and improve the browsing experience.

What are cookies used for? Cookies store different types of information and can be categorized based on their purpose, duration, or ownership. They help remember user preferences (such as language settings), collect browsing behavior data to enhance user experience, and present relevant advertisements based on browsing activity.

How to manage or disable cookies? Users can configure their browser settings to block or alert them about cookies. However, disabling cookies may impact the functionality of certain sections of the website.

Types of cookies used by Edstaka:

  • Performance cookies: Store user preferences (e.g., language, currency) to avoid repeated configuration.
  • Analytical cookies: Help analyze visitor activity on the website, allowing us to improve the platform.
  • Geolocation cookies: Identify a user’s geographical location to offer relevant content.
  • Registration cookies: Recognize registered users, keeping them logged in until they manually log out.
  • Advertising cookies: Manage advertisements based on user interactions and browsing behavior.
  • Third-party cookies: Some services integrated into Edstaka’s platform may use third-party cookies to optimize functionalities.

Edstaka may also use services such as Google Analytics for statistical purposes. These services collect browsing data and may store information on external servers. Users can opt out of tracking via their browser settings.

If users wish to delete cookies stored in their browser, they can do so through their browser’s privacy settings.

Last updated: February 2025